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Your family-run independent pet shop in Stockton-on-Tees and Billingham.
We don’t just sell pets, we help you do it properly. Our purpose is to help you make confident, responsible choices so your pets can live healthier, happier lives.
From choosing the right pet to building the correct setup and understanding long-term care, our team guides you through every step.
You won’t leave guessing, you’ll leave informed, prepared, and supported.
Animals First. Always.
Specialist knowledge you can trust
Supporting thousands of pet owners every year
Keep upto date with all things pets
Local Reviews
Lynsey was so lovely she listened and pointed me in the perfect direction for everything i needed for my ferret she was so polite and kind
She was genuinely amazing will definitely be coming back for everything nigel needs for the rest of his life
By far the best pet shop in the area if not the UK or possibly the whole entire world! The exotic department is my favourite but the other Departments are still wholly knowledgeable and have happy healthy animals throughout.
The only place I've ever needed for my pets needs.
We absolutely love it here. This is our little girls favourite place to visit. We recently purchased another Budgie and the wonderful Lynsey served us, she was absolutely fantastic and is always so good with our little girl. Couldn’t recommend this place enough!
Frequently Asked Questions About Smith's Pets
1. What products do Smith's Pets sell?
We stock a full range of food, treats, toys, bedding, habitats, health products and accessories for dogs, cats, small animals, reptiles, birds and aquatics. Both the Portrack and Billingham stores carry a wide variety of trusted brands.
2. Are pets allowed inside the stores?
Yes! All well behaved pets are welcome in both of our shops. We love meeting your pets from the fluffiest dog to the chattiest parrot come by and say hi!
3. Do you sell live animals?
Yes, ONLY our Portrack store. We offer a selection of small animals, birds and aquatics (depending on availability). For up-to-date information, it’s best to contact our Portrack store directly!
4. Do you offer grooming or nail-clipping services?
We offer nail clipping. Availability can vary between Portrack and Billingham, so please call your nearest store for details. There is a dog groomer on the same site as us (The Dog Grooming Company)
5. Can I place an order over the phone or reserve items?
We are happy to reserve items for collection when stock allows. Simply call either store and our team will do their best to help.
6. Do you offer local delivery?
We may be able to offer local delivery depending on the item and location. Contact your nearest store to check availability.
Some of our trusted brands
Just a few of the trusted brands we stock in our stores.
