Safe, Caring, and Comfortable Holiday Stays for Your Pets
Heading away on holiday or just need a short break? At Smith’s Pets, we know how important it is to have complete peace of mind when leaving your pets in someone else’s care. That’s why our Small Animal & Bird Boarding service is designed to give your pets a safe, comfortable, and loving home-from-home while you’re away.
Trusted by local pet owners
Experienced & Caring Staff
Clean, safe, & comfortable
Convenient, easy drop-off & pick-up
Who we board
We welcome a variety of pets, including:
- Rabbits & Guinea Pigs
- Degus, Chinchillas & Rats
- Mice & Hamsters
- Small Birds (Budgie, Finch, Canary...)
- Small Parrots (Cockatiel, Conure, etc)
- Parrots (African Grey, Amazon, Macaw...)
We understand that every animal has its own personality, preferences, and quirks. Whether it’s a talkative parrot, a shy guinea pig, or a curious hamster, we take the time to get to know each guest and make them feel at home.
Don't just trust us..
A massive thank you for having our peanut while we was away! We will definitely be bringing him to you every time we get away on holiday. For everyone who is looking to find a bird boarder this really is the best option we had so many lovely updates about how well he was doing and his unusual bathing habbits genuinely couldn't them recommend enough 
Premium Boarding Package
Want even more peace of mind while you’re away? For just £2 extra per night, our Premium Package gives your pet extra attention and keeps you in the loop throughout their stay.
Your Premium Package includes:
📱 Text & photo updates every 2–3 days – see how your pet is doing in real time
🧩 Extra enrichment & playtime – more toys, activities, and interaction
👐 Extra handling for tame pets who enjoy human company
🧼 Deep clean of enclosure during their stay for maximum freshness
📝 Daily care notes so you know exactly how they’ve been each day
☎️ Personalised contact if we need to discuss your pet’s wellbeing
Because every pet is unique, our premium care is tailored to their personality, preferences, and needs – so they feel truly at home while you’re away.
Rates & Booking
We charge per night with prices depending on:
Whether your pet is boarded in our cage/enclosure or your own
The size/type of animal or bird – with a 3-tier pricing structure:
Small – e.g. hamsters, finches, mice
Medium – e.g. guinea pigs, budgies, rats
Large – e.g. rabbits, parrots, cockatiels
💡 Full price list available in-store or on request so you can choose the right option for your pet.
Please note:
A non-refundable deposit is required upon booking to secure your space
We kindly ask you to bring your pet’s own food – this ensures they stay on their usual diet and avoids any tummy upsets
We will provide hay, fresh water, and bedding as needed
1. What types of animals do you board?
We welcome a wide range of small animals and birds, including rabbits, guinea pigs, hamsters, rats, degus, chinchillas, budgies, finches, canaries, cockatiels, and larger parrots. Our services are designed specifically for small animals and birds in a comfortable, species‑appropriate environment.
2. Do you board cats or dogs?
No, we do not board cats or dogs. Our boarding facilities are tailored to small animals and birds only.
3. How do I book a space for my pet?
Booking is easy, just contact us directly. We recommend reserving early, especially during peak travel times such as school holidays, as spaces can fill up quickly.
4. What should I bring when dropping off my pet?
5. Can you accommodate pets with special needs or medication?
Yes — just let us know in advance. Our experienced team can handle a variety of care needs and will work with you on the best way to support your pet during their stay.
6. What happens if my pet becomes unwell?
Your pet’s health and safety are our priorities. We will contact you (or your specified emergency contact) immediately if there’s any concern, and we work with trusted local vets to ensure prompt care if needed.
7. Can I board multiple pets together?
Yes — if your pets normally live together and are bonded, they can share a boarding enclosure. Please indicate this when booking so we can prepare the correct space.
8. Do I need to pay a deposit?
Yes, a small non‑refundable deposit is required to secure your booking, particularly during busy periods.
9. What if I return later than planned?
We understand plans can change. If you’re delayed, just let us know as soon as possible — we’ll continue caring for your pet until you return (additional charges may apply).
10. Are there any upgrades or special care options available?
Yes — Premium Boarding Packages are available for extra peace of mind, offering additional updates, enrichment, and personalised notes throughout your pet’s stay.