Pet Boarding at Smith’s Pets

Going on holiday? Let Smith’s Pets take care of your beloved companions while you’re away! Our pet boarding services provide a comfortable, secure, and loving environment for all small animals and birds.

Why Choose Smith’s Pets for Pet Boarding?

At Smith’s Pets, we understand that every pet is unique, and their comfort and happiness are our top priorities. Here’s what sets us apart:

Dedicated Care: Our experienced team ensures your pet receives personalised attention and care throughout their stay.

Comfortable Accommodations: We provide clean, spacious, and species-appropriate enclosures designed to make your pets feel at home.

Tailored Diets: We cater to your pet’s dietary needs, whether they require special food or enjoy their usual meals.

Stress-Free Environment: We strive to create a calm and peaceful setting, ensuring your pet stays happy and relaxed.

Who We Care For

Our boarding services are perfect for:

  • Small Animals: Rabbits, guinea pigs, hamsters, ferrets, and more.
  • Birds: Parrots, budgies, finches, canaries, and other feathered friends.

    We do not board cats or dogs

What to Expect

  • Drop-Off and Pick-Up Made Easy: Flexible hours to fit your schedule.
  • Daily Updates: We can provide regular updates on how your pet is doing, so you can have peace of mind while you’re away.
  • Health and Safety First: Cleanliness and hygiene are paramount, and we follow strict protocols to keep your pets healthy and safe.

Booking is Easy!

Spaces can fill up quickly, so we recommend booking as early as possible, especially during busy school holidays and peak travel times. Contact us today to reserve your pet’s stay at Smith’s Pets!

Let us help you enjoy your holiday knowing your small animals and birds are in the best hands.

Frequently Asked Questions

Q: What if my pet has special needs or medication?

Let us know in advance. Our staff are experienced in handling a variety of care needs and we’ll discuss how best to support your pet.

Q: What do I need to bring with my pet?

We recommend bringing:
• Your pet’s usual food (to avoid tummy upsets)
• Bedding or toys that smell like home
• Any special dietary or care instructions
• Medication if required (clearly labelled)

If you forget something, don’t worry — we stock a full range of food, bedding, and enrichment supplies.

Q: What do I need to bring with my pet?

We recommend bringing:
• Your pet’s usual food (to avoid tummy upsets)
• Bedding or toys that smell like home
• Any special dietary or care instructions
• Medication if required (clearly labelled)

If you forget something, don’t worry — we stock a full range of food, bedding, and enrichment supplies.

Q: Do you offer updates while I’m away?

Yes! Just let us know if you’d like check-in messages or photos sent during your pet’s stay — we’re happy to provide peace of mind.

Q: What if my pet becomes unwell while boarding?

Your pet’s wellbeing is our top priority. If there are any concerns, we’ll contact you (or your emergency contact) immediately. We work with trusted local vets and will ensure your pet receives prompt care if needed.

Q: Can I board multiple pets together?

Yes — if your pets live together normally and are bonded, they can share a boarding enclosure. Let us know when booking so we can ensure the correct space is prepared.

Q: Do I need to pay a deposit?

Yes — a small, non-refundable deposit is required to secure your booking, especially during peak periods.

Q: What happens if I return later than planned?

 We understand that plans can change. Please let us know as soon as possible if you’re delayed — we’ll continue to care for your pet until you return (additional charges may apply).

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